Last updated: September 2026
Zoformix Technologies ("we," "us," "our") operates the website www.zoformix.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services, in accordance with India's Digital Personal Data Protection Act, 2023 (DPDP Act).
1. Information We Collect
- Contact form submissions: Name, email address, phone number, and message content when you reach out via our Contact page or embedded forms.
- Newsletter signups: Email address, if you subscribe.
- Automatically collected data: IP address, browser type, pages visited, and time spent on our site, collected through analytics and tracking tools (Zoho Marketing Automation / PageSense).
- Cookies: We use cookies to improve site functionality and understand visitor behavior. You can disable cookies through your browser settings.
2. How We Use Your Information
- To respond to your inquiries and provide requested services
- To send updates about our services (only if you've opted in)
- To improve our website and understand how visitors use it
- To comply with legal obligations
3. Data Sharing
We do not sell your personal data. We may share data with:
- Zoho Corporation, as our technology and CRM provider, to manage client relationships and marketing
- Service providers who help us operate our business (hosting, analytics), bound by confidentiality obligations
- Legal authorities, if required by law
4. Your Rights Under the DPDP Act
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request erasure of your data (subject to legal retention requirements)
- Withdraw consent at any time
- File a grievance regarding how your data is handled
5. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
6. Data Security
We implement reasonable technical and organizational measures to protect your data against unauthorized access, loss, or misuse.
7. Grievance Officer
For any privacy-related concerns or to exercise your rights under the DPDP Act, contact:
Zoformix Technologies
Email: support@zoformix.com
8. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.